Reject and Refund Policy

You may use our Contact Us form to communicate any problems with your order.

Order Rejection - Partners can reject any orders at the time of delivery for any reason. 

Incorrect Orders - If the order is incorrect, you can reject the order and we will resend the correct items. Customers are responsible for checking in their orders at the time of delivery. A signed invoice is indication that the order was correctly delivered; any invoice adjustments must be written on the invoice with a signature.

Spoilage - Partners have 48 hours from the time of delivery to review their order and report spoilage to receive discounts, credits or financial remedies. Please provide pictures as proof of poor quality whenever possible.

Note: Many of our producers use organic growing practices and because of this food spoilage can occur more quickly than with conventionally grown (with pesticides) produce.